Payment |
What are the payment methods?
- Bank Transfer - By Cheque - Paypal / Credit card (3.9% Paypal Gateway fee will be charged ) |
Can I make my payment by cash?
Sorry about that we only accept payment via bank transfer, cheque or Paypal / Credit Card. |
What currency will I ultimately have to pay with?
Settlement will be made in Hong Kong dollar (HKD) |
What is the exchange rate?
The exchange rate will accord different reference from the Credit Card Company / bank. Please kindly contact your Credit Card Company, bank or Paypal office for more information. |
I would like to change the payment method after my order was submitted.
Sorry about that our system cannot comply with change of order contents, including the payment method. |
I want a receipt from my order.
You will receive a Payment Confirmation email sent upon completion of transaction. |
Paypal / Credit Card |
I didn't receive the Payment Confirmation email even after I completed the transaction.
Please be noted, the transaction process may take up to 2 working days, so then the Payment Confirmation will be sent after we confirm the payment data from PayPal; please wait for a couple of days before contacting our customer service. *If you still didn't received the email after 3 working days after payments, please contact our customer service at contact us Our auto emails may be sorted as a spam; please check your spam folder in you mailing system. |
What kind of credit card I can use?
- VISA - MasterCard - American Express |
Can I using the credit card that I'm not the nominal person on the credit card?
Sorry about that, we are not able to accept your order. For secure transaction, your name must be the name that appears on the credit card. * For safety online shopping, we reserve the right to cancel any orders with assumed fraudulent intentions. |
Can I pay by e- cheque?
Sorry about that, we do not accept e-cheque by Paypal. |
By Cheque / Bank Transfer |
I didn't receive the Payment Confirmation email even after I completed the transaction.
Please be noted, the transaction process may take up to 2 working days, so then the Payment Confirmation will be sent after we confirm the payment data from bank; please wait for a couple of days before contacting our customer service. *If you still didn’t received the email after 3 working days after payments, please contact our customer service at contact us Our auto – mails may be sorted as a spam; please check your spam folder in you mailing system. |
Log in/password (Member Registration) |
I forgot my login in password, what can I do?
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Do I have to sign in to make an order?
Yes, you are required to register for membership in order to shop at our website. |
Can I keep changing my password?
Yes, you can change/update your password after log-into your control panel > account detail > password setting section. |
Can I change my log-in name?
Sorry about that our system cannot comply with changing the log in name. |
Can I change/update my account detail?
Yes, you can change/update your account detail after log-into your control panel > account detail. |
First in megaseen.com? How to ………? |
How to make Order?
Go to Order section > select service > click on the "add to cart button" > check out > enter your log-in detail or create a new account > Order confirm > success Order |
How to change/or cancel the contents of my order?
Unclick the check box next to the item name or click on the "Rest" button before you go for the payment section. |
How can I delete the selected item in my shopping cart summary?
Click on the X under the delete column, which is next to the service fee column. |
How to create my account?
Go to Order section, follow by our step, you can create your new account and made payment in 4 easy steps. |
How to go to my control panel?
After your registration is successful, click on the "my account" icon on the home page, a new window (control panel) will be pop up for your further action. |
How to activate my campaign?
After log-into your control panel, click into the Create New Campaign section, and click on the active button under the Action column to activate your campaign. |
How to manage my campaign?
After log-into your control panel, click into the Campaign Management section, you can manage or edit all your existence campaign. |
How to check my order history/record?
After log-into your control panel, click into the order history section, you can check all your order detail as payment method and status. |
Why I can't select / buy more than 4 functional pages?
One campaign only can launch our 4 functional pages. |
First in megaseen.com? What can I do with megaseen.com? |
How it's work for my promotion?
Please click for more detail. |
What is megassen?
Please click for more detail. |
What is functional page?
Please click for more detail. |
Why choose megaseen? / What's are the benefits of join megaseen.com?
Please click for more detail. |
Refund |
- Refund only accepted when the campaigns haven't been activated under the same order.
- The refund will be settled in about 14-21 working days.
- A penalty of 50% of the total invoice amount will be charged upon cancellation of an order.
Please click for more detail.
- The refund will be settled in about 14-21 working days.
- A penalty of 50% of the total invoice amount will be charged upon cancellation of an order.
Please click for more detail.